At Whole AI, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the personal data you provide through our Contact Whole AI form.

1. Data Collection and Purpose

When you fill out our Contact Whole AI form, we collect the following personal information:

• First name
• Last name
• Email address
• Phone number (with country code)
• Your area of interest in learning more about our services and ways to engage

This information is collected to respond to your inquiries, provide you with the information you requested, and improve our service offerings based on your interests and needs.

2. Use of Your Personal Data

The personal data you provide will be used exclusively for the following purposes:

• To respond to your specific inquiry and provide relevant information about our services.
• To understand your needs better and enhance our service offerings.
• To communicate with you about services and opportunities that may be of interest, based on the interests you have indicated.

We will not use your personal data for any purpose other than those stated above without obtaining your explicit consent.

3. Data Sharing and Third Parties

We do not share, sell, or distribute your personal information to any third parties. Your data is strictly for internal use by Whole AI and its authorized personnel who need access to this information to fulfill your request or to improve our service offerings.

4. Data Security and Compliance

We take the security of your personal data very seriously. Whole AI utilizes secure, GDPR-compliant systems to process and store your data. We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

We adhere to the principle of least privilege, ensuring that only those team members who need access to your personal information to perform their job duties have such access. Additionally, we anonymize data when it is used by larger teams for analysis to further protect your privacy.

5. User Control and Opt-Out Options

We collect only the minimum amount of personal information necessary to provide the services you have requested. You have the right to update your information or change your preferences at any time. You can opt in or opt out of receiving communications from us at any point by contacting us directly.

 6. Data Retention

Your personal data will be retained only for as long as is necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law, and/or you request additional information or engage with Whole AI on additional topics. Whole AI inherits the privacy policy and data practices of Hubspot. Whole AI vets vendors against comprehensive criteria and communicates our concerns and requests, however we cannot control decisions, changes and third-party integrations that each vendor allows.

7. Data Analytics and Market Trends

Whole AI may use aggregated and anonymized data from the Contact Whole AI form to analyze market trends, assess high or low demand for certain topics, and make adjustments to our service offerings. This analysis will not include any personal data or any information that could be used to identify you personally.

8. Your Rights

As a user, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your data and to request data portability. To exercise these rights, please contact us at privacy@wholeai.co.

For users in the United States, please refer to the US State Data Privacy Laws Notice for additional information regarding your rights under specific state laws.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Communication via WhatsApp

If you provide your phone number with a country code on our Contact Whole AI form, Whole AI may use Messaging Tools (including but not limited to WhatsApp, Signal) to communicate with you. This method of communication will be used exclusively to:

• Respond to your inquiries or requests for information about our services.
• Provide updates or follow-up information that you have requested.

Assurance of Non-Spam Communication: We want to assure you that any messages sent via WhatsApp are in response to your explicit requests or inquiries. We do not send unsolicited marketing messages via WhatsApp. Your phone number will not be shared with any third-party entities and will only be used to communicate information relevant to your expressed interests and requests.

If at any time you wish to stop receiving messages from us via the Messaging Tool Whole AI utilizes, you can opt out by replying “STOP” to our message or by contacting us directly through other provided contact methods.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: 

Whole AI
5055 Business Center Drive, Suite 108-167
Fairfield, CA 94534
privacy@wholeai.co

Thank you for your interest in Whole AI.